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Licensing Procedure

All GTX software products are protected and must have a valid software license to escape temporary 'demo' mode operation. The Hardware Locked license is applied to the GTXRaster CAD series and the GTXImage CAD Series.

Products in the GTXRaster CAD Series and the GTXImage CAD Series are protected by an Aladdin Knowledge Systems product know as a HASP Key. Each HASP key is uniquely coded with an identification number and is reprogrammable by the end user. This has been a successful and useful method of upgrading a software license.

CUSTOMER.EXE is a program included with HASP-protected GTX software. Customer is used to authorize the HASP Key to allow specific program to run:

  • Run Customer.exe to reveal the unique 'HASP ID'.
  • Write the HASP ID on the Authorization form and fax it to GTX. This registers your license.
  • GTX will return a set of codes called RUS (Remote Update System) codes.
  • Run CUSTOMER.EXE again and enter these RUS codes.

    The RUS codes update the content of the HASP key. From that point onwards, the portable HASP key is permanently set to provide licensed use of your GTX software.

    The GTX authorization form serves two purposes:

  • Authorization confirms that you are a valid GTX customer deserving of full technical support for 90 days after authorization.
  • Authorization also relays your HASP identification number so GTX can generate the necessary Remote Update System (RUS) codes which are used to permanently validate your HASP license.

    The Authorization Form Is Included With All Hardware-Locked Products, Including The GTXRaster CAD and GTXImage CAD Series

    An Authorization form is included with each new GTX software product. The form is supplied with a unique serial number that GTX assigns to each of its customers. Add your contact information and your HASP key identification number before faxing the Authorization form to GTX. The HASP ID number is displayed by running the Customer program and applying the Get ID button. Please read the 'explanation' included at the end of this page.

    CUSTOMER.EXE Program - Getting The HASP ID

    GTX will fax you an authorization form with RUS codes. Run CUSTOMER.EXE again, select Manual, and transfer the codes to the RUS-Passwords window. Enter the codes in the blank text fields, starting from the top left moving toward the right. You may hit TAB to skip to the next field. The codes are in alpha-numeric hexadecimal format with the highest letter being F.

    NOTE: If the RUS codes are being applied for a red colored NetHASP key there may be more than one authorization form received from GTX. In that case restart the Customer program for each form received before entering the RUS codes.
    CUSTOMER.EXE Program - Entering The RUS Password

    Explanation: When the CUSTOMER EXE file is activated you may receive a message, "wrong HASP Key connected". We supply 5 customer executables to accommodate 5 different types of HASP keys, plus one CUSTOMER.exe utility. These files are found in the GTX directories listed as:

    CUSTGTX.EXEFor White or Red HASP keys
    CUSTOMER.EXE
    CUSTVEU.EXEFor Black and Blue European/Middle-East HASP keys
    CUSTVJP.EXEFor Black and Blue Japanese HASP keys
    CUSTVPR.EXEFor Black and Blue Pacific Rim HASP keys
    CUSTVUS.EXEFor Black and Blue North & South American HASP keys

    The white key and the red key types respond to the CUSTGTX.exe. In the United States and Canada, a black and blue key responds to the CUSTVUS.exe. The CUSTOMER.exe is designed to automatically detect which CUST... file to apply based on which type of key is connected. If the CUSTOMER.exe doesn't do its job for any reason, run the appropriate CUST... file based on your location and the color of the key.



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    © Copyright 2010 GTX Corporation. All Rights Reserved.
    GTXScanClean is protected by U.S. Patent No. 7,016,536

    GTX Corporation • 15333 North Pima Road • Suite 116 • Scottsdale, AZ 85260
    tel: 480-889-8600 • US toll free: 800-879-8284 • fax: 480-889-8610 • email: info@gtx.com

    GTX Europe, Ltd. • 8, Cedarwood • Chineham Park, Crockford Lane • Basingstoke, Hampshire
    United Kingdom RG24 8WD • tel: +44 (0)1256.814444 • fax: +44 (0)1256.364887 • email: info@gtx.co.uk

    ( UK registration information • Company: GTX Europe Ltd. • Registered Number: 2156326 • Place of registration: England
    • Registered Office Address: 100 New Bridge Street, London, EC4V 6JA)

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