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GTX provides free technical support during the initial install of brand new product only. In order to receive Technical Support outside of the new installation/license issue, the customer must have purchased the GTX Annual Software Maintenance Program. Requests from other territories are forwarded to the appropriate support group.

If you require immediate support, and have the GTX Annual Software Maintenance Program in place, contact GTX directly to speak with a GTX technical support staff member. Please note technical support does not include product training on software, product training services are available through your Authorized Distributor or Dealer.


* Required fields are marked with an asterisk.
First Name *
Last Name *
Email Address *
Company
Address
City *
State/Province *
Postal Code
Country *
Phone *
Fax
Please enter you product serial number:
Please describe the problem:
Can the problem be readily duplicated?
Yes, the problem can be readily duplicated.
I can duplicate the problem, but not every time.
I know I saw the problem, but I can't seem to be able to duplicate it.
Please list the steps necessary to recreate the problem:
List any special equipment necessary to recreate the problem:
How critical is this problem?
What area does the problem affect (please select all that apply)?
Installation
Licensing
Data Input
Display
Conversion
Printing
Plotting
Which operating system are you running under?
Which GTX product are you running?
Please describe your system CPU:
If other, please specify:
Please describe your system memory (choose closest value):
Please describe your available hard drive space (for swapping):
Additional comments:

If you are on maintenance, please use this area to provide your serial number or HASP ID number to verify software licensing.
What industry publications do you read regularly?


  

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GTXScanClean is protected by U.S. Patent No. 7,016,536

GTX Europe, Ltd. • Unit 9A, Intec 2 • Wade Road, • Basingstoke, Hampshire
United Kingdom RG24 8NE • tel: +44 (0)1256.814444 • fax: +44 (0)1256.364887 • email: info@gtx.co.uk/info@gtx.com
(UK registration information • Company: GTX Europe Ltd. • Registered Number: 2156326 • Place of registration: England)

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